Monthly Archives: January 2025

ATL311 Work Order Backlog Process Improvement

General Body Meeting Follow Up

Thank you for attending the January general body meeting! It was wonderful to connect with everyone and discuss neighborhood updates.

One key topic we addressed with our new City Councilman, Byron Amos, was the backlog of 311 work orders. To help address this, we’ve agreed to consolidate our list of existing 311 work orders to share directly with Councilman Amos’ team for escalation.

Next Steps:

  1. Submit Your 311 Work Orders: Please enter your existing 311 work orders into this form.
  2. Track Updates: After submitting your orders on the form, you can check the status of updates in this Excel sheet. We’ll work to have Councilman Amos’ team  update this spreadsheet before each monthly meeting.
  3. Need Help?: If you have trouble submitting your orders, email the details to centerhillna@gmail.com, and we’ll enter them for you.

Thank you for your cooperation in streamlining this process!